A1 Online Sales Returns & Refunds
Most items are in stock and are most are shipped the next business day. We do not purposely neglect to ship any item - we're anxious to get it to you. All returns for exchange or refund MUST be made within 14 days of receipt of merchandise - after 14 days, the warranty applies. ALL refunds are subject to 15% restocking charge. Neither UPS nor Manufacturers reimburses shipping charges, and neither can we. All items come with the manufacturer's warranty and a toll-free phone number for in- or out-of-warranty service.